Privacy Policy
This Privacy Policy explains how St. Mary’s Primary Care & Wellness Center (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, contact us, or use our online services.
Medical privacy notice: This website Privacy Policy applies to website and digital interactions.
If you are a patient, information related to your medical care may also be governed by our HIPAA Notice of Privacy Practices.
If you would like a copy of our HIPAA notice, please contact us using the information below.
Last updated: April 2026
Information We Collect
We may collect information in the following categories:
- Contact information you provide (name, email, phone, and message details) when you submit a form or request information.
- Appointment-related inquiries you submit through our contact forms or booking links (we recommend not including sensitive medical details in free-text fields).
- Device and usage information such as IP address, browser type, pages viewed, referring URLs, and interactions with the site.
- Cookies and similar technologies used for essential site functionality, analytics, and preferences (see “Cookies” below).
What we do NOT want you to submit via website forms
Please do not submit highly sensitive personal health information, Social Security numbers, or payment card details through general website contact forms. If you need to share clinical information, use our patient portal or approved secure communication methods.
How We Use Information
We use information we collect to:
- Respond to inquiries, requests, and messages.
- Provide customer support and communicate about services.
- Operate, maintain, and improve our website, content, and user experience.
- Monitor, prevent, and address security, fraud, or technical issues.
- Comply with legal obligations and enforce our terms and policies.
How We Share Information
We may share information in limited circumstances, including:
- Service providers that help us operate the website (e.g., hosting, security, analytics, forms, email delivery), subject to contractual safeguards.
- Legal and compliance when required to comply with law, respond to lawful requests, or protect rights and safety.
- Business transfers in connection with a merger, acquisition, or sale of assets (information may be transferred as part of that transaction).
We do not sell your personal information in the traditional sense.
Cookies & Analytics
We may use cookies and similar technologies to help our website function, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
If you use analytics or advertising tools (e.g., Google Analytics, Meta Pixel), list them here and link to opt-out resources.
Third-Party Links & Tools
Our website may include links to third-party websites or tools (for example, maps, embedded videos, scheduling platforms, or social media). We are not responsible for the privacy practices of third parties. We encourage you to review their policies.
If you use a booking or messaging vendor, list it here: [Vendor Name(s)].
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Choices & Rights
Depending on your location and applicable laws, you may have rights to:
- Request access to or a copy of certain personal information we hold about you.
- Request correction or deletion of certain personal information.
- Opt out of certain communications (e.g., marketing emails).
To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information through our site, please contact us so we can take appropriate steps.
Contact Us
If you have questions about this Privacy Policy or would like to request a copy of our HIPAA Notice of Privacy Practices, contact us:
3730 N Josey Ln Suite 120 · Carrollton, TX 75007
We may update this policy periodically. The “Last updated” date reflects the latest revision.
HIPAA vs. Website Privacy — what’s the difference?
HIPAA governs “protected health information” handled as part of healthcare operations. Website privacy typically covers information you provide via the website (like contact forms) and information collected through cookies/analytics. If you are a patient, additional notices may apply.